RETURNS

The return period is 14 days and starts as soon as you receive your order.
Please note that we cannot accept returns of customized or personalized items.

 

RETURNS PROCEDURE:

If you do not like the ordered item, you can take advantage of the 14-day return policy. Within this period, you can return the item to our Sami Watches stores in Istanbul or return it by post. Please note that we cannot accept returns of customized or personalized items. To make a return at Sami Watches, please refer to the overview of our location.

 

DEFECTS

If there is an issue with the ordered item or you have any questions about it, please contact our customer service team by phone on +90 533 207 77 77 or by email at info@samiwatches.com.

 

REFUNDS

After your return has been received by us within the 14-day period, it will be subjected to a comprehensive quality inspection. If we cannot determine any damage or signs of use, we will refund you the selling price.